CHAIR

Justice of the Peace, Reno Justice Court, Retired 2010

University of Nevada, Reno, B.A. 1968

Willamette University College of Law, J.D. 1971

Member State of Nevada Bar 1971

Involved in the implementation of the Urban Court Workload Assessment Commission (The Rose Act of 1993) recommending a merit selection system for judges, consolidating lower courts, and establishing strong chief justice systems in urban courts.

NMC Board of Directors since 2013

Vice Chair / Treasurer

Director of Finance, Alliance Trust Company of Nevada

University of Nevada, Reno, B.A. Journalism

University of Nevada, Reno, Accounting Core

Member of Nevada State Board of Accountancy 1994

Ridge House Inc Member Board of Directors & Treasurer 2017-2019

NMC Board of Directors & Treasurer since 2015

Secretary

Commercial Litigation & Appellate Associate Attorney, Holland & Hart LLP

University of Nevada, Reno, B.A. 2011

Michigan State University College of Law, J.D., 2015

Member State Bar of California 2021

Member State Bar of Nevada 2015

NMC Board of Directors since 2019

Director

Attorney / Mediator, Reno Tahoe Mediation

U.C. Berkley, B.A. Politics and Public Relations 1978

McGeorge School of Law, J.D., 1981

Member State Bar of California 1982

Member State Bar of Nevada 1994

Certified Mediator in California and Nevada since 2013

Mediator at NMC since 2013/ NMC Board of Directors since 2021

Director

Washoe County Health District Program Coordinator, Retired

University of Nevada, Reno, M.A. Educational Administration and Supervision

Program Coordinator for the Medical Reserve Corps Volunteer Program

NMC Board of Director member since 2013

Director

Mediator at Ann Wilson Mediation Service, LLC

University of Nevada, Reno, B.A. Psychology Major, Human and Development and Family Studies and Addiction Treatment Services, 2013

University of Nevada, Reno, Master of Science, 2015

Certified Family Life Educator

Certified Mediator

Certified Advanced Practitioner – Academy of Professional Family Mediators

NMC volunteer since 2015 Board of Director member since 2019

EXECUTIVE DIRECTOR
CONFLICT GUIDE

Since 1999 NMC has been making a difference in Washoe County by helping people and organizations resolve conflicts with civility, speed, and cost effective services. I am excited to be working with a large team of conflict pros, who know this community well, and who care about the people we serve. If there is ever anything I can do to help you thrive before, during, or after a conflict situation, please call me - I am here to help.

You can find out more about my experience and background here.

COURTS PROGRAM DIRECTOR

Dawn Rafferty, B.S., M.S., is a mediator, trainer, mentor, coach, and program director at the Neighborhood Mediation Center, where she has served since 2016. She retired as a Division Administrator from the Nevada Department of Agriculture, where she led a 30-person team and worked extensively with public policy, coaching, and conflict resolution. Dawn is a Certified Public Manager, a CTI-trained coach, a HeartMath™ mentor, and a trained mediator through the New York Peace Institute. She holds a B.S. and M.S. in Natural Resources and Environmental Sciences from the University of Nevada, Reno.

NIEGHBORHOOD CONFLICT RESOLUTION PROGRAM DIRECTOR

Donna Chase-Munson, a 2018 Master of Social Science in Conflict Resolution graduate, is devoted to assisting communities through conflict. As the Neighborhood Conflict Resolution Program Director for the Neighborhood Mediation Center, she plays a pivotal role in providing case management support services. Additionally, working with programs like the Family Peace Center and Court Appointed Special Advocates, Donna is deeply committed to resolving family conflicts, driven by a desire to be part of the solution. 

ADMINISTRATIVE COORDINATOR

I am an energetic office pro with serious skills in customer service, front desk magic, data entry, and all things Microsoft Office. I’ve rocked roles from finance to crisis management, led teams of 45+, juggled multi-line phones, and kept operations running like a dream. Fast on my feet, calm under pressure, and always ready to pitch in with a team-first attitude. Criminal Justice BA, certified spreadsheet ninja, and lover of well-stocked snack cabinets :)

COURTS & SPECIAL PROJECTS COORDINATOR

Greg Lovato, P.E., is a seasoned environmental leader with over two decades of experience in public service. As the former Administrator of the Nevada Division of Environmental Protection, he led statewide initiatives on air and water quality, mining oversight, and climate resilience. Now serving as a mediator and program manager at the Neighborhood Mediation Center, Greg brings his collaborative spirit and problem-solving expertise to community conflict resolution. A licensed Professional Engineer, he holds degrees in environmental engineering and is known for his calm, thoughtful leadership and dedication to building sustainable, equitable solutions.​