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      <image:title>Mediation Tools - Mediation Tool Box - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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    <loc>https://www.mediatenmc.org/mediation-tools/trauma-informed-care-how-to-prevent-and-de-escalate-re-traumatization</loc>
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      <image:title>Mediation Tools - Trauma Informed Care: How to Prevent and De-Escalate Re-Traumatization - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Mediation Tools - Negotiation Strategy And Tactics - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Mediation Tools - Hooks and Hot Buttons - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Mediation Tools - Reflective Practice</image:title>
      <image:caption>It’s hard for mediators to know if we’re doing a good job, particularly if we come away feeling puzzled, confused or inadequate. Settlement rates don’t always tell the story. Reflective Practice is essentially a mindset, a commitment to understanding why we make the choices we make in mediation in any given moment; not an evaluation, analysis or recap of what was done well or what could have been done better. It requires viewing every mediation as a unique opportunity to learn and hone mediator effectiveness. Genuine curiosity about oneself and the parties as well as heightened self-awareness are imperative to the mindset.</image:caption>
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    <lastmod>2022-08-31</lastmod>
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      <image:title>Mediation Tools - Trust and its Impact on Mediation - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Mediation Tools - Trust and its Impact on Mediation - Make it stand out</image:title>
      <image:caption>Patrick Lencioni’s 5 Dysfunctions of a Team</image:caption>
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      <image:title>Mediation Tools - Part 2 - Mediating Temporary Protection Order Cases - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Mediation Tools - Part 1 - Mediating Temporary Protection Order Cases - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Mediation Tools - Quality Control in Mediation - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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    <lastmod>2021-11-21</lastmod>
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      <image:title>Mediation Tools - Conflict Styles and the Influence on Mediation - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Mediation Tools - Breaking Impasse - Make it stand out</image:title>
      <image:caption>Parties typically arrive to mediation already at impasse.</image:caption>
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      <image:title>Mediation Tools - Breaking Impasse - Make it stand out</image:title>
      <image:caption>What tools will you deploy and at what stage of the mediation, in order to break impasse?</image:caption>
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      <image:title>Mediation Tools - Breaking Impasse - Make it stand out</image:title>
      <image:caption>Common impasse breaking tools of the NMC mediator.</image:caption>
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      <image:title>Mediation Tools - Agreement Writing - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Events - Conflict Resolution Lab # 7, October 22, 2026 - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Events - Conflict Resolution Lab # 6, September 22, 2026 - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
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  <url>
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      <image:title>Events - 40 Hour Mediation Certificate Program - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Events - Conflict Resolution and De-Escalation Skills Training (in-person) - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Events - Conflict Resolution and De-Escalation Skills Training (in-person) - Make it stand out</image:title>
      <image:caption>One Day. Better Conversations.</image:caption>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6153576d122ae84d1316c445/97083e14-de9b-402e-90f8-e406ff6aae3d/UNR_EXS_logo2025.png</image:loc>
      <image:title>Events - Conflict Resolution and De-Escalation Skills Training (in-person) - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Events - NMC Summer Party - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Events - Conflict Resolution Lab # 5 - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
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      <image:title>Events - Conflict Resolution Lab #4 - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
  </url>
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    <lastmod>2026-05-28</lastmod>
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      <image:title>Events - Conflict Resolution Labs - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Events - Conflict Resolution Labs - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Events - Conflict Resolution Labs - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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    <lastmod>2026-04-09</lastmod>
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      <image:title>Events - NMC Peacemaker of the Year Award 2025 - Make it stand out</image:title>
      <image:caption>Kendra Materasso</image:caption>
    </image:image>
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  <url>
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      <image:caption>August 2013 Mediation Training</image:caption>
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      <image:caption>April 2017 Mediation Training</image:caption>
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      <image:caption>Beginning Mediation Training 2019</image:caption>
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      <image:title>Photo Gallery</image:title>
      <image:caption>Beginning Mediation Training 2019</image:caption>
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      <image:caption>Nevada 211, a program of the Nevada Department of Health and Human Services, is committed to helping Nevadans connect with the services they need. 1-866-535-5654</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Fees - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/6153576d122ae84d1316c445/0b3f70f0-e16e-446c-9627-9c733b0cc11d/Neighborhood+Mediation+Center+Service+Fees+Chart+3.jpg</image:loc>
      <image:title>Fees - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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    <loc>https://www.mediatenmc.org/mission-and-strategic-framework</loc>
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      <image:title>Mission &amp; Vision - Make it stand out</image:title>
      <image:caption>Click on the image to download the PDF file</image:caption>
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    <loc>https://www.mediatenmc.org/home</loc>
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      <image:title>Home - Neighborhood Conflict Resolution</image:title>
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      <image:title>Home</image:title>
      <image:caption>First, cases we DO NOT currently work on: Emergencies and/or cases where violence is threatened or happening. Call 911 Divorce and Child Custody Issues of any kind. Unless ordered by a judge, cases in which TPO(s) are in place or pending. For these cases please link to our referral page here: Second, cases we DO work on: If your conflict involves anything but the above types of cases, more than likely we have seen it before and will be able to help you in one way or another. Contact Us</image:caption>
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    <loc>https://www.mediatenmc.org/supporting-nevada-youth</loc>
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    <lastmod>2023-06-04</lastmod>
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      <image:title>Supporting Nevada Youth - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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    <loc>https://www.mediatenmc.org/donate</loc>
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      <image:title>Donate</image:title>
      <image:caption>We seek civility and resolution for all conflicts in our community. Let’s work together to make an even bigger positive impact in Washoe County.</image:caption>
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    <loc>https://www.mediatenmc.org/funding-priorities</loc>
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      <image:title>Funding Priorities</image:title>
      <image:caption>Partnering to help Northern Nevada Youth By specifically working with organizations in Washoe County that work with young people who are placed at risk, we help them reach and support more kids, more effectively. The end result is more kids having better lives, and a stronger, more civil and conflict competent community.</image:caption>
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    <lastmod>2026-05-11</lastmod>
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